Contact Us

If you have an account with us, please log in and navigate to the help desk section. From here you can create tickets, reply to an existing ticket and even close tickets once they have been resolved. You can also assign orders to your tickets which will help us investigate and respond to your ticket as quickly as possible!

If you don't have an account with us, please use the contact form below to create a ticket:






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We aim to respond to all support tickets as soon as possible so it won't be long before you hear from us! Please ensure that you select a relevant department when sending a message to make sure our team can help you as much as possible. Once your ticket has been submitted, you will receive an automated response detailing your message.

Registered Address: Zap Sweets Limited, Unit 28 Riverside Offices, 17 Towcester Road, Bow, London, E3 3ND.
Our Company Details: Company Number - 06972699 & VAT Number - GB130629437.

If you'd prefer to send us an e-mail directly, you can do so by sending your message to [email protected] and we'll be in touch as soon as possible.

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